Terms and Conditions

Cancellation Policy:

A deposit of 50% of the total is required to secure your reservation. The balance is due 30 days prior to your arrival.

All bookings made within 30 days of arrival require to be paid in full.

All rates advertised online are in New Zealand dollars including GST of 15%. The name that will appear on your bank statement will be Montrose Estate Limited. Ancillary charges are payable on departure.

• Cancellation within 30 days of arrival date: 50% forfeit of the total booking price.
• Cancellation within 7 days of arrival date: 100% forfeit of the total booking price.
• For reservations between 15 December and 15 January: Cancellations made within 60 days of arrival incur a 50% cancellation fee for each night cancelled. Cancellations made within 30 days of arrival incur a 100% cancellation fee for each night cancelled.
• For groups of 10 or more at any time of year: Cancellations made within 60 days of arrival incur a 25% cancellation fee for each night cancelled. Cancellations made within 30 days of arrival incur a 100% cancellation fee for each night cancelled.

House Rules:

Checking in: After 3:00PM (all earlier check-in requests are subject to availability).

Checking out: 10:00AM (late check-out requests are subject to availability).

Occupants: Maximum number of guests allowed are stated on each accomodation page. Please confirm number of guests before arrival.

Pets: Not allowed.

Smoking: To ensure a clean, healthy, and safe environment, smoking is strictly prohibited within the enclosed area of the house. Any guest found smoking will be subject to a fine.

Before you leave:

• Gather used towels and put them in the basket provided in the bathrooms.
• Take your rubbish out to the bin area provided.
• Turn off all electrical and gas appliances.
• Ensure all heating is turned off.
• Ensure dishwasher is turned on.
• Lock up before you leave.